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Emotional Intelligence Is a Technical Skill in Digital Work

1 min readMay 6, 2025

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Most people think emotional intelligence is something soft and optional.

Maybe even a personality trait.

In digital work? It can be a technical skill, not just a soft one.

Let me explain.

In remote teams, 90% of your leadership happens through text. Messages. Comments. Short updates.

That means tone, clarity, timing, and emotional weight become part of your technical stack.

If you’re not aware of your own emotional state, you will leak it into the message.

If you’re not reading the emotional tone of the team, you’ll miss the warning signs.

If you treat “👍” as agreement, you’ll assume alignment where there is none.

Leadership used to be walking into a room and sensing energy. Now it’s reading between the lines of a “yeap.”

The teams that move fast and stick together are not just technically skilled; they’re emotionally sharp, and they notice more. So they repair faster.

You can’t lead people you can’t feel.

And you can’t fix what you can’t see.

If you’re in digital leadership, emotional intelligence isn’t a “bonus.”

It’s your infrastructure.

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William Meller
William Meller

Written by William Meller

I help professionals, new leaders and project managers grow their careers, build their personal brands, and create simple systems to manage work and life.

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